Your privacy is critically important to us.
At Pivotal Point we have a few fundamental principles:
- We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
- We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
- We don’t store personal information on our servers unless required for the on-going operation of one of our services.
- In our software/website development products, we aim to make it as simple as possible for you to control what’s visible to the public, seen by search engines, kept private, and permanently deleted.
If you have questions about deleting or correcting your personal data please contact our support team.
Pivotal Point LLC (“Pivotal Point”) operates several websites including Pivotal Point.net, lancejenkinson.com, among others and those of our clients. It is Pivotal Point’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Pivotal Point collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Pivotal Point’s purpose in collecting non-personally identifying information is to better understand how Pivotal Point’s visitors use its website. From time to time, Pivotal Point may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Pivotal Point also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Pivotal Point only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Pivotal Point’s websites choose to interact with Pivotal Point in ways that require Pivotal Point to gather personally-identifying information. The amount and type of information that Pivotal Point gathers depends on the nature of the interaction. Those who engage in transactions with Pivotal Point on our website are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Pivotal Point collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Pivotal Point. Pivotal Point does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Pivotal Point may collect statistics about the behavior of visitors to its websites. For instance, Pivotal Point may monitor website blog posts or use spam screened by the SpamLab service to help identify spam. Pivotal Point may display this information publicly or provide it to others. However, Pivotal Point does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information Pivotal Point discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Pivotal Point’s behalf or to provide services available at Pivotal Point’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Pivotal Point’s websites, you consent to the transfer of such information to them. Pivotal Point will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Pivotal Point discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Pivotal Point believes in good faith that disclosure is reasonably necessary to protect the property or rights of Pivotal Point, third parties or the public at large. If you are a registered user of an Pivotal Point website and have supplied your email address, Pivotal Point may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Pivotal Point and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Pivotal Point takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Pivotal Point, or substantially all of its assets, were acquired, or in the unlikely event that Pivotal Point goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Pivotal Point may continue to use your personal information as set forth in their policies and Terms of Service.
Emails, comments and other content submitted to our anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.
E-mail: [email protected]