Where Success is Defined

Founded in 2008, Pivotal Point, LLC is a CVE Certified Veteran-Owned Small Business (VOSB), Certified 8(a) by the Small Business Administration (SBA), Economically Disadvantaged Woman Owned Small Business that provides the Federal Government and Private Industries with a wide-range  of Business Management Consulting, Project/Program Management, Facilities Operations and Management, Information Technology (IT), and Telecommunications support services. Our focus is to listen, understand and support our customers and help them with the challenges they will face.  As leaders in a rapidly changing industry, we must continuously innovate to provide the best solutions and strive to outperform expectations.

“Pivotal Point started with the vision to build a company on the foundation of bringing value to everything we do — making a difference by doing great work and succeeding in doing what we said we would…  [We] have a company culture that promotes honesty, integrity and employees’ professional development; a company with an environment that allows employees to be creative, to feel they are valued, and to enjoy doing their jobs.”
~ Dokmai Webster, CEO, President, and Founder Pivotal Point, LLC.

Our Founder and Chief Executive Officer served in the United States Air Force and the Maryland Army National Guard with a total of 37 years of experience working in and with the Federal Government in providing operations management, program management, business process analysis and improvement, management consulting, and telecommunications infrastructure support services.

What we have achieved:
  • Outstanding reputation for quality and customer service; helping our customers meet and exceed their objectives
What we have to offer:
  • Qualified Professionals — Certifications enhance both our company (ISO 9001:2015) and our employees (PMP, Security +, ITIL, BICSI, CCENT, CCNA) with skill sets that enhance our customers’ missions
  • Corporate Culture of integrity, respect, trust, and result-oriented solutions
  • Engage business partners who enrich our endeavors and support our customers’ needs