Our Mission

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Our Mission:  The Best of Professionals

Our mission is to provide the best professional services and support services to meet or exceed our clients’ needs throughout and beyond project completion. In doing so, we strive to build and strengthen professional relationships with our clients and our project partners, defining success along the way.

Strong Management

Team Pivotal Point provides a comprehensive management plan that integrates how we recruit, retain, and replace personnel that meet and exceed our clients’ expectations. We have a proven track record of project and program management resulting in strong performance.

Responsiveness

We quickly and capably deliver a full range of services in support of all our clients’ requirements. Our engineering and IT experts strive to continuously improve their technical knowledge and share this knowledge with our clients.

Quality Solutions

Our quality assurance plan is reinforced by our commitment to quality and the contributions of being an ISO 9001: 2015 certified company.  Our subject matter expertise in analyzing new and existing technology allows us to serve as a trusted adviser concerning customers’ requirements. Our strong project management delivers on-time or early, exceeding clients’ expectations. Our change management expertise helps us to establish new processes or our customers’ existing processes.

Best Value

Team Pivotal Point attracts and retains high-caliber personnel to staff all requested labor categories to meet our clients’ needs.  Our strong management, high level of responsiveness, and commitment to quality create added value that is evident from day-one of any project through to its completion, and beyond.