Unified Communications

Home > Services > Unified Communications

[et_pb_section bb_built=”1″ fullwidth=”off” specialty=”off” _builder_version=”3.0.106″ background_color=”#41515a” background_image=”https://www.pivotalpointllc.com/wp-content/uploads/2018/05/header_BG_v1.jpg” background_size=”contain” custom_padding=”30px|||” next_background_color=”#ffffff” global_module=”113″][et_pb_row global_parent=”113″ background_position=”top_left” background_repeat=”repeat” background_size=”initial” _builder_version=”3.0.106″][et_pb_column type=”2_3″][et_pb_image global_parent=”113″ _builder_version=”3.0.106″ src=”https://www.pivotalpointllc.com/wp-content/uploads/2018/05/PPLC-WHERE-SUCCESS-IS-DEFINED2_v2.png” show_in_lightbox=”off” url_new_window=”off” use_overlay=”off” always_center_on_mobile=”on” force_fullwidth=”off” show_bottom_space=”on” align=”left” custom_padding=”||20px|” /][/et_pb_column][et_pb_column type=”1_3″][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section bb_built=”1″ prev_background_color=”#41515a”][et_pb_row][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.0.106″ background_layout=”light”]

Unified Communications

Organizations are placing demands on organizations for more convenient and productive communication coupled with rapid access to real-time information. Business processes can be streamlined by tightly integrating them with effective communication and collaboration solutions, such as telephony, contact centers, messaging, presence, and voice, video and web conferencing. Pivotal Point’s world class networking expertise provides the strong base to deliver Unified Communications solutions. This capability is complemented by extensive, demonstrable skills in all the components of Unified Communications, enabling Pivotal Point to work with our clients to advise and safely deliver a complete end-to-end Unified Communications solution.

  • Architecture & Design
  • Implementation and Deployment
  • Contact Center Planning and Operations
  • Call Center/Contact Center Call Flow Scripting & Design
  • Rich-media conferencing
  • Unified Mobility (redirect incoming IP calls to designated phones)

 

  • Conferencing & Telephony
  • Messaging – Email & IM/Presence (Jabber)
  • OAMP (Operations, Administration, Maintenance and Provisioning)
  • Multi-Tier UC Support
  • Unified Communications System Optimization

Pivotal Point, LLC provides support for the transmission of voice, video, and data over a single, IP-based network, enabling companies to consolidate and streamline communications ultimately providing employees, customers, suppliers and partners to communicate painlessly and quickly

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]